The top five things communicators talk about

I’ve just returned from the Communication Directors’ Forum on board Arcadia and had an extremely productive few days. I met lots of interesting communications and PR professionals from a whole range of industries from charity to transport, retail to healthcare. What struck me were the commonalities between us all regardless of our sectors and types [...]

Seven ways to be 'relevant'

The International Association of Business Communicators (IABC) held its world conference in Canada this month and as I was unable to go I’ve been reading as much as I can about what went on across the pond. I think it’s really important to be aware of key trends and new thinking and Twitter has been [...]

IoIC, easy as 1-2-3?

Last week the British Association of Communicators in Business (CiB) formally became the Institute of Internal Communication (IoIC). The organisation says it aims to champion better communication between employers and employees and wants to “improve business success and profitability through enhanced communication within organisations.”

I think it’s a smart move to have a dedicated association, particularly [...]

Internal communications – the future

Next week Communicators in Business (CiB) will formally become the Institute of Internal Communication (IoIC). As professional communicators look to the future, I was in touch with Sarah, my mentee, today and recommended she reads a book I came across last year while studying. It’s called Effective Internal Communication (PR in practice) by Lyn Smith [...]

What’s your top tip for Internal Communications students?

I’m currently preparing my thoughts as I’ve been asked to speak with the students studying for Kingston Uni’s year long post-graduate diploma in Internal Communications Management.

Regular readers will know this is the course I graduated from in January, and I’m looking forward to returning to the classroom to meet the current group of Internal Communications [...]

90 minutes that changed your mind?

According to the news, political history was made tonight due to the live TV debate. I found it fascinating, not just hearing what Brown, Cameron and Clegg were saying and studying their body language, tone of voice etc but also for the comments via Twitter.

Reading the constant stream of comments was intriguing and very often [...]

Tweeting on both sides

We all recognise the importance of meeting people face-to-face and last week I had the opportunity to do just that with lots of people I’m connected to via Twitter. I was invited to attend what was billed as “the first UK HR Tweet Up” (#ConnectingHR), an event organised by Courtenay HR and advertised via [...]

Real resilience in tough times

This morning I went to a Communications Cafe breakfast event hosted by Sequel Group, at the Soho hotel in London. Also known as an aspic seminar, it gathered comms professionals to discuss Real resilience in tough times and the ability to adapt to change.

Winston Churchill’s down-to-earth advice for those facing difficulty was: “If you’re going [...]

Diary of a French communicator

Over the past few months 20 year old French student Aurore Cazal has been working for me at London Overground Rail Operations Ltd (LOROL) and she recently returned home and send me this post for my blog. Aurore is pictured undertaking a communications audit at one of our stations. Here is her post:

Successful companies [...]

Surveys, studios and long service

 

The past couple of weeks at LOROL have been busy ones. I’ve now been here just under six months and one of my projects I’m most proud of is Long Service. The company is just over two years old and didn’t have a formal long service process in place. I worked with the Exec [...]