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Last Thursday communications guru (and one of my personal heroes), Bill Quirke led a teaching session at Kingston PgDip in Internal Communications Management. Unfortunately I wasn’t able to stay and hear him speak, however current student Siobhán Roddis from Ernst & Young has kindly written this guest post on her thoughts from his session, Rachel. I really enjoyed Bill’s session, [...] After spotting a message on Twitter from someone (@felmundo) looking for recommendations on information to help him write an thesis on social media’s role in internal communication I offered to send him the bibliography from my dissertation. I have now had six requests via direct messages on Twitter to share my bibliography so thought I’d upload it here in case [...] This week instead of publishing my diary I asked PR student Bryony Chinnery to keep a record of hers and share it with us. These are her views and she’d like your feedback to help her continually learn and develop. So do please welcome this newcomer and share your thoughts with her, Rachel. About me: My [...] I’ve been talking with fellow communicators over the past few days about the role of internal and external communication and whether you can truly be purely internal or purely external. It seems to me that as professional communicators you need to have an understanding and awareness of both fields so even if you choose to [...] As far as Mondays go, today has been a very good one. With the clocks changing over the weekend, it was brilliant not to leave in pitch darkness to head to work. Sarah and Aurore started today so we are now a team of three to tackle communication for the next few months. I have lots [...] I’ve been out and about a fair bit this week talking to employees and have also visited two previous companies I worked at. It’s always strange to go back to organisations you were part of, but is lovely to see familiar faces and catch up on all the latest news. I’ve been working with them [...] This week has been a packed one with lots of highlights and firsts. I was the other side of the camera for a secret photo shoot (can tell you more in a few weeks) and met some really interesting people there. I went to my first station opening and my first batch of newly branded bits [...] Doing routine work, it’s easy to get complacent. How do you make sure that safety is uppermost in people’s minds? How do you communicate with them in ways that stick and change behaviour? This was the driving force behind Network Rail’s Safety 365 campaign, aimed at a “tough, cynical audience of frontline workers” across the industry. Head of Marketing at Network Rail, [...] Back in August I was asked by Melcrum to keep a diary of the first four weeks in my new role as Head of Communications for London Overground Rail Operations Ltd (LOROL). The four weeks whizzed by and before I knew it, the end of my first month had arrived and the diary was over. Throughout [...] How good are you at prioritising? Does your ‘to-do’ list change every month, week, day, hour or minute? It seems that in today’s fast-paced world the amount of people who would like a piece of your time as a communicator can be overwhelming. Making time to effectively plan rather than reactively creating communications campaigns [...] |
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